Shipping and Delivery
The jewels being handmade creations, the packages are shipped between 2 and 3 working days after receipt of your payment .
Some products require a longer manufacturing time, in this case, this information is mentioned in the product sheet.
If the product is urgent, do not hesitate to let us know when placing the order or at email@example.com if you have already placed an order. We will do our best to process your request as a priority.
The deadlines for letters with tracking and colissimo are:
- 2 to 3 working days for France (depending on the Post Office)
- 2 to 8 working days for Europe
- 5 to 10 working days for international
- For more information on delivery times, please refer to the La Poste website.
During the holiday season, postal delivery times may be extended.
The delivery is made with a tracking number which will be sent to the customer by e-mail in order to follow the delivery of his order. You can then track your order by entering your tracking number on the La Poste website.
- The shipment is made either by letter with follow-up (€3.50) or Colissimo followed against signature (€8). Shipping costs include a contribution to packaging, handling and postage.
- Free delivery from €70 by letter with tracking and from €120 by colissimo in France.
- Delivery time of the package: between 2 to 3 days.
- The shipment is made by letter with tracking (€6.20) or by Colissimo against signature (€12.30).
- Free delivery from 90€ by letter with tracking and 160€ by colissimo.
- Delivery time of the parcel: 2 to 4 days for the letter with follow-up and 3 to 8 days for the colissimo against signature.
- Mail with tracking number: 10€
- Parcel with tracking number: 20€
- Fedex or DHL: 30€
- Shipping time: From 2 to 14 days depending on shipping method